Business Support Specialist

Job Summary

Supporting Treasury Management Bank products remotely, the part-time Business Support Specialist I will manage accounts, perform operational tasks, and develop customer relationships while working from Arizona, North Carolina, or South Carolina during specified hours.

Key responsibilities

• Manages accounts and portfolios, ensuring accuracy and compliance with regulations
• Performs operational tasks related to customer, vendor, and associate inquiries
• Develops relationships with customers and vendors to enhance service experience and resolve issues

Required qualifications

• High School Diploma or GED with 2 years of experience in Operations, Support, or Customer Service
• Knowledge of Treasury Management products
• Customer service experience in a call center environment
• Experience with Commercial Advantage