Business Support Specialist

Job Summary

Supporting daily operations within the Community Banking business unit, the remote CAB Business Support Specialist I will manage accounts, perform operational tasks, and develop customer relationships to ensure client satisfaction while working Monday to Friday from 8am to 5pm PST.

Key responsibilities

• Manages accounts and portfolios, ensuring accuracy and compliance with regulations through routine data entry and documentation
• Performs operational tasks related to customer, vendor, and associate inquiries
• Develops relationships with customers and vendors to streamline service experiences and provide effective resolutions

Required qualifications

• High School Diploma or GED with 2 years of experience in Operations, Support, or Customer Service
• Preferred banking experience
• Customer service experience
• Call center experience