Business Systems Administrator

Job Summary

A company is looking for a Business Systems Administrator.

Key Responsibilities

• Administer and maintain the CRM platform, including user management and system documentation
• Manage vendor relationships and support ticket resolution, ensuring timely communication with stakeholders
• Develop and deliver training programs for staff and serve as a resource for system-related inquiries

Qualifications

• 3-5 years of experience with CRM or business operations platforms in an administrative capacity
• Ability to train and support non-technical end users
• Strong organizational skills for managing multiple priorities and stakeholders
• Proficiency in Microsoft Office / Microsoft 365, particularly Excel
• Preferred experience with healthcare/insurance CRM platforms and familiarity with HIPAA regulations