Business Systems Lead
Job Summary
To support a growing startup, the contract-to-hire Business Systems Lead will design, architect, and manage workflows that streamline onboarding processes, manage member communications, and implement automation systems in a remote environment.
Key responsibilities
- Architect and implement CRM systems and workflows to manage backend fulfillment and user-facing experiences
- Automate and streamline multi-step onboarding processes for new members using various tools
- Collaborate with leadership and cross-functional teams to align workflows with broader operational goals
Required qualifications
- Proven experience designing and deploying custom CRM systems and workflow automations
- Advanced proficiency with Airtable, Make (Integromat), GoHighLevel, or similar CRMs
- Strong operations background at fast-moving, high-growth startups
- Ability to map out and streamline complex workflows with high-volume user interactions
- Strategic thinker with a bias for action and high attention to detail
Complete Job Description
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