Business Systems Operations Leader

Job Summary

As the Head of Business Systems & Operations, this remote role will own and shape the systems and data architecture connecting Finance, GTM, Product, and Customer teams, ensuring seamless data flow across Salesforce, NetSuite, Workato, and the BI layer while leading a high-performing team.

Key responsibilities

• Own the end-to-end systems and data architecture, ensuring trusted data flows across various teams
• Lead the transition of systems ownership into Business Operations, establishing a governance framework and roadmap
• Define and enforce master data management and integration standards while embedding AI into core workflows

Required qualifications

• 8+ years in Business Systems, RevOps, or BizTech leadership roles within B2B SaaS, with at least 3 years in a leadership capacity
• Deep expertise in Salesforce and NetSuite, with a proven track record of designing integration layers
• Strong experience with iPaaS platforms, preferably Workato, and modern BI tooling
• Demonstrated ability to design and operate a closed-loop architecture in a multi-entity, multi-currency environment
• Robust data governance and master data management discipline, with a clear point of view on ownership and quality