Business Transformation Manager
Job Summary
Leading project-based efforts to drive operational efficiency, the full-time Business Transformation Manager will collaborate with business and IT teams, utilizing methodologies such as benchmarking, customer journey mapping, and process flows while working remotely.
Key responsibilities
- Manage and monitor key performance metrics, implementing improvement plans as needed
- Handle direct employee personnel issues, including performance management and career pathing
- Collaborate with internal teams to educate them on department processes and train associates on new procedures
Required qualifications
- Bachelor's degree in a related field
- 4+ years of experience in process improvement, business analysis, or organizational change management
- Preferred certifications in Organizational Change Management (PROSCI, Six Sigma, PMP, etc.)
Complete Job Description
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