California Account Administration Representative

Job Summary

To support the California Service Center, the full-time California Account Administration Representative will manage account maintenance, billing, reconciliation, and customer service activities while working remotely.

Key responsibilities

• Identifying and reconciling billing payment amounts to ensure accurate membership records
• Setting up and maintaining member data, including processing enrollments and terminations
• Interacting with benefit administrators to resolve inquiries and explain health plan policies

Required qualifications

• Proficiency in math, data entry, and typing
• Ability to work effectively in a team-based environment
• Successful track record in customer service
• Computer experience in a PC Windows-based environment
• Willingness to learn new tasks and adapt to changing business requirements