California Bilingual Case Manager

Job Summary

Seeking a highly motivated full-time California Bilingual Case Manager, who will engage with individuals facing Serious Mental Illness/Substance Use Disorder and high medical needs, primarily through remote interactions while working Pacific Time hours.

Key responsibilities

• Maintain an ongoing caseload using evidence-based approaches to promote health goal achievement
• Utilize relationship-based strategies for social support navigation and to build trust with clients
• Conduct telephonic and SMS outreach for timely follow-ups and assist in coordinating care management appointments

Required qualifications

• 1+ years of professional experience in case management, care coordination, or healthcare call center
• Bilingual in English and Spanish
• Strong understanding of cultural fluency and ability to build trust with diverse populations
• Demonstrated ability to work collaboratively in a multidisciplinary care team
• Reliable workspace with a stable internet connection for documentation and communication