California Clinical Support Coordinator

Job Summary

A company is looking for a Clinical Support Coordinator.

Key Responsibilities

• Serve as the primary point of contact for member inquiries related to billing, insurance, and general support
• Address and resolve billing and membership-related concerns while coordinating with the Revenue Operations team
• Support providers with clinical and administrative tasks, including prior authorizations and medication management

Required Qualifications

• At least 3 years of experience in a healthcare setting
• Experience in managing and coordinating appointments effectively
• Experience in handling patient escalations professionally
• Basic understanding of healthcare insurance and billing procedures
• Proven experience in a customer service or patient support role