California Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Serve as the primary point of contact for customers via phone
• Process requests for initiating or terminating services and handle billing inquiries
• Collaborate with other departments to resolve customer issues and strive to exceed customer satisfaction goals

Required Qualifications

• Must be 18 years of age or older
• Must be residing in California
• High School Diploma or equivalent
• Prior experience in customer service is mandatory
• Ability to remain engaged on the phone throughout the entirety of your shift