California Dental Scheduling Coordinator

Job Summary

To maximize provider schedules and ensure timely dental care, the part-time California Dental Scheduling Coordinator will proactively contact patients to schedule overdue or unscheduled appointments while working remotely in a hybrid capacity.

Key responsibilities

• Make a high volume of outbound calls to patients to schedule appointments and re-engage inactive patients
• Accurately schedule appointments according to provider availability and maintain balanced appointment books
• Follow CHOICE-approved call scripts and document every patient interaction thoroughly

Required qualifications

• High School Diploma or GED
• Previous customer service experience
• Previous call center or outbound calling experience preferred
• Dental, medical, or healthcare scheduling experience preferred
• Bilingual Spanish preferred