California Healthcare Client Success Manager
Job Summary
Seeking a full-time Healthcare Client Success Manager in California who will manage all aspects of service delivery, drive client satisfaction and account growth, and collaborate cross-functionally to ensure operational excellence in client engagements.
Key responsibilities
- Oversee all aspects of CES delivery, including contract renewals, client satisfaction, and profitability
- Drive account growth by managing pipeline development, proactive solutioning, and accurate revenue forecasting
- Serve as the central lead for account activities, ensuring alignment and execution across internal and client-facing teams
Required qualifications
- Proven experience in client relationship management, particularly within the healthcare industry
- Strong background in delivery excellence and full lifecycle project leadership
- Demonstrated success in account growth, including renewals and up/cross-sells
- Exceptional capability in internal orchestration and cross-functional collaboration
- Commitment to continuous learning and awareness of emerging AI and technology trends
Complete Job Description
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