California Home Care Operations Coordinator

Job Summary

Providing cross-line operational support, the full-time California Home Care Operations Coordinator will manage client and caregiver communications, schedule changes, and operational tasks in a remote environment while ensuring smooth service delivery from late morning through evening.

Key responsibilities

• Answer inbound calls and triage client, family, and caregiver inquiries across service lines
• Handle reactive schedule support, including caregiver call-outs and same-day adjustments
• Collaborate with multiple teams to maintain accurate documentation and ensure consistent service delivery

Required qualifications

• 2+ years of experience in home care operations, scheduling, or client services within a licensed home care agency
• Direct experience communicating with caregivers and clients in a fast-paced environment
• Experience with schedule changes and caregiver support strongly preferred
• Ability to work independently and stay organized in a remote setting
• Bachelor's degree preferred, but not required