California Licensed Assistant Branch Manager

Job Summary

Leading a team of claims supervisors and adjusters, the full-time California Licensed Assistant Branch Manager will oversee workers' compensation claims operations, drive hiring and training initiatives, and enhance team efficiency using technology in a fully remote environment.

Key responsibilities

• Manage and lead claims supervisors and adjusters to ensure high-quality service delivery
• Facilitate hiring and training of adjusters to foster a culture of performance and continuous improvement
• Communicate effectively with clients, carriers, and brokers to maintain positive relationships

Required qualifications

• High School Diploma
• Minimum of 12 years of related claims experience
• At least 3 years of supervisory experience in the workers' compensation field
• Appropriately licensed and/or certified in all states where claims are handled
• Knowledge of team member-related functions