California Licensed Assistant Branch Manager

Job Summary

Leading a team of claims supervisors and adjusters, the fully remote California Licensed Assistant Branch Manager will oversee high-quality service delivery in workers' compensation claims, drive hiring and training initiatives, and enhance team efficiency through technology.

Key responsibilities

• Manage and support claims supervisors and adjusters to ensure efficient service delivery
• Drive the hiring and training processes to foster a performance-oriented culture
• Utilize technology to improve team efficiency and quality of service

Required qualifications

• High School Diploma
• Minimum of 12 years of workers' compensation claims experience
• At least 3 years of supervisory experience in claims management
• California licensing required
• Knowledge of team member-related functions and compliance