California Licensed Broker Support Specialist

Job Summary

A company is looking for a Broker Sales Support Specialist I to support Ambetter Brokers and the Sales team with commission and contracting inquiries.

Key Responsibilities

• Handle provider issues raised by brokers via calls or emails
• Research commission issues to determine broker payments and escalate as necessary
• Collaborate with internal teams to resolve member-related issues and ensure documentation is complete

Required Qualifications

• High School Diploma or GED
• 1+ year of experience in customer service or the health insurance industry
• Department of Insurance Life/Health License required or ability to obtain within 120 days of hire