California Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative in San Diego, California.

Key Responsibilities

• Handle high volume inbound and outbound calls related to MediCare enrollment and billing issues
• Process electronic forms and validate member information
• Perform eligibility confirmations and insurance verifications

Required Qualifications

• High school diploma required
• 2 years of customer service experience in the insurance, banking, accounting, tax services, or healthcare billing/claims industries
• Must pass both computer and customer service assessments
• Must pass drug screening and criminal background check
• No time off during the first 7 weeks of training