California Licensed Care Advocate Nurse

Job Summary

A company is looking for a Progyny Care Advocate - Registered Nurse in California.

Key Responsibilities

• Manage member relationships by educating them about their personalized benefits
• Onboard new members by confirming eligibility and providing benefit information
• Provide ongoing concierge service and address member inquiries via multiple communication channels

Required Qualifications

• Must be a registered nurse based in California
• 2+ years of experience in a contact center environment, preferably in healthcare or insurance
• Knowledge of the fertility industry and patient procedures is a plus
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Must be authorized to work in the United States without visa sponsorship