California Licensed Case Manager

Job Summary

Providing comprehensive case management for leave of absence and disability events, the contractual California Licensed Case Manager will serve as a single point of contact for employees, addressing inquiries, reviewing medical documentation, and ensuring compliance with relevant laws and policies while working remotely for a 12-month term.

Key responsibilities

• Initiate and respond to inquiries regarding leave and disability events, benefits, and options available to employees
• Review medical documentation and manage case plans to ensure compliance with federal and state laws and company policies
• Facilitate smooth transitions for employees returning to work, providing updates and communication throughout the leave process

Required qualifications

• Bachelor's degree in Human Resources Management, Business Administration, or a related field
• Experience in customer-facing roles and Human Resources, Claim Management, or Leave & Disability management
• Proficiency in English and Spanish language communication skills, both written and verbal
• Ability to manage confidential and sensitive employee information while adhering to confidentiality standards
• Knowledge of employment law and HR policies and procedures