California Licensed Chat Counselor

Job Summary

A company is looking for a 988 Chat & Text Counselor.

Key Responsibilities

• Provides crisis-counseling services via chat and text
• Completes risk assessments, safety planning, and follow-up with visitors
• Maintains accurate and detailed chat/text reports in real time

Required Qualifications

• High school diploma or equivalent
• Must be 18 years of age or older
• Access to high-speed internet and a quiet workspace
• Ability to work flexible hours, including weekends and holidays
• Knowledge of risk assessment and chat/text triage