California Licensed Claim Supervisor

Job Summary

A company is looking for a Pacific Region Claim Operations Supervisor to support and lead their Claim Operations department in California.

Key Responsibilities

• Manage daily activities, procedures, and financial transactions of the Claim Operations Team, including assigning and reviewing work activities
• Monitor team quality and productivity, provide status reports to senior leadership, and ensure compliance with policies and procedures
• Onboard new team members, facilitate training, and conduct performance evaluations to ensure team meets performance targets

Required Qualifications

• High school diploma required; associate degree preferred
• Minimum of 5 years of California workers compensation operations or claims experience, including at least 2 years in team management
• Knowledge of California benefit notices and mandatory forms is required
• Must reside within the Pacific Time Zone
• Self-motivated and able to work from home effectively