California Licensed Claims Specialist

Job Summary

A company is looking for a Claims Specialist II.

Key Responsibilities

• Manage customer interactions and guide them through the claims process, addressing inquiries and concerns
• Investigate claims by gathering evidence and assessing liability through various communication methods
• Analyze and negotiate moderate bodily injury claims while collaborating with other departments for customer satisfaction

Required Qualifications

• High school diploma or equivalent; Bachelor's degree preferred
• 6 months of customer service experience in a high-volume environment or equivalent education and experience
• 6-12 months of claims adjusting experience preferred
• Prior experience in a remote work environment is a plus