California Licensed Claims Team Lead

Job Summary

A company is looking for a Team Lead, Claims Workers' Compensation.

Key Responsibilities

• Lead a team of Adjusters and Specialists, providing technical direction and performance management
• Perform claim audits and ensure compliance with statutory regulations and internal guidelines
• Resolve escalated complaints and identify trends to improve processes

Required Qualifications

• 2+ years of senior-level claims adjusting experience
• Experience in California claims; additional states preferred
• Comprehensive knowledge of workers' compensation and insurance policy coverage
• High School diploma or GED required; Bachelor's Degree preferred
• Licensing may be required in additional jurisdictions based on business needs