California Licensed Claims Team Lead

Job Summary

Supervising a team of examiners for public entity general liability claims, the full-time California Licensed Claims Team Lead will provide technical direction, monitor workloads, and ensure compliance with quality standards while working in a hybrid environment.

Key responsibilities

• Supervises the operation of a team of examiners handling public entity general liability claims
• Identifies trends and issues, advising management on recommended actions and process improvements
• Acts as a second level of appeal for client and claimant issues, ensuring proper claims adjudication

Required qualifications

• Bachelor's degree from an accredited college or university preferred
• Five years of general liability claims experience, including two years in a supervisory role
• Licenses as required and professional certifications applicable to the line of business preferred