California Licensed Clinical Admin Coordinator
Job Summary
To support a high-volume customer service environment, the full-time California Licensed Clinical Admin Coordinator will manage member intake, coordinate service requests with healthcare facilities, and oversee the referral process while working remotely.
Key responsibilities:
- Manage the intake of members and admission/discharge information post notification
- Coordinate requests for services from members and providers with hospitals, clinics, and the clinical team
- Process incoming and outgoing cases, including triage, outreach, and resolution of inquiries
Required qualifications:
- High School Diploma/GED
- 1+ years of customer service experience in problem analysis and resolution
- 1+ years of experience in processing medical referrals or insurance-related care coordination
- Basic proficiency with Microsoft Office
- Working knowledge of ICD 9/10 and CPT codes
Complete Job Description
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