California Licensed Collections Specialist
Job Summary
To support timely reimbursement in infusion care, the full-time California Licensed Collections Specialist will manage insurance claims follow-up, monitor payer accounts, and collaborate with internal teams to resolve billing issues on-site in Berkeley, CA, with potential for hybrid work after six months.
Key responsibilities
- Follow up on submitted insurance claims to ensure correct and timely payment
- Investigate denials, underpayments, and unpaid balances, determining appropriate resolution paths
- Collaborate with internal billing, pharmacy, and operations teams to resolve claim issues efficiently
Required qualifications
- High school diploma or GED
- Minimum of three (3) years of experience in collections related activities
- Experience providing customer service to internal and external stakeholders
- Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)
Complete Job Description
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