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California Licensed Communication Supervisor

Location: Remote
Compensation: Salary
Reviewed: Mon, Aug 24, 2026
This job expires in: 22 days

Job Summary

Overseeing a dedicated call center team, the full-time California Licensed Communication Supervisor will manage hiring, training, and performance evaluation, ensuring compliance with client-defined policies while working remotely from California.

Key responsibilities
  • Supervise the hiring, training, and performance evaluation of call center staff
  • Engage in real-time performance monitoring to meet service level agreements
  • Review and approve training curriculum to ensure staff competency
Required qualifications
  • Minimum of three years of experience in a leadership role
  • Experience in the healthcare industry, particularly with Medicaid and/or Medicare
  • Strong leadership skills with the ability to motivate employees
  • Time management and problem-solving skills
  • California residency is required

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