California Licensed Crisis Counselor

Job Summary

A company is looking for a 988 Crisis Counselor.

Key Responsibilities

• Provide crisis counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Conduct safety assessments, safety planning, de-escalation, and follow-up with help seekers
• Mentor volunteers during their training and fulfill continuing education requirements

Required Qualifications

• Minimum of six months of relevant behavioral health experience; one year in crisis intervention or suicide prevention preferred
• High school diploma or equivalent
• Must be 18 years of age or older
• Ability to effectively use web-based platforms and electronic documentation systems
• Open availability and flexibility to work within the program's operating hours, including weekends and holidays