California Licensed Crisis Counselor

Job Summary

A company is looking for a 988 Crisis Counselor to provide crisis intervention and support remotely.

Key Responsibilities

• Provide crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Conduct safety assessments, safety planning, and follow-up with help seekers
• Mentor volunteers and maintain accurate documentation of interactions

Required Qualifications

• High school diploma or equivalent
• Must be 18 years of age or older
• Access to high-speed internet and a quiet workspace
• Ability to work flexible hours, including weekends and holidays
• Knowledge of risk assessment and data collection