California Licensed Crisis Counselor

Job Summary

A company is looking for a 988 Crisis Counselor who will provide crisis intervention and emotional support remotely.

Key Responsibilities

• Provide crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Conduct safety assessments, safety planning, and follow-up with help seekers
• Mentor volunteers during their training and fulfill continuing education requirements

Required Qualifications

• High school diploma or equivalent
• Must be 18 years of age or older
• Reliable high-speed internet and a quiet workspace
• Open availability to work during operating hours, including weekends and holidays
• Knowledge of risk assessment and data collection related to crisis intervention