California Licensed Crisis Counselor

Job Summary

A company is looking for a 988 Crisis Counselor, Remote.

Key Responsibilities

• Provide crisis counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Conduct safety assessments, safety planning, and follow-ups with help seekers
• Mentor volunteers during their training process and maintain accurate documentation of interactions

Required Qualifications

• High school diploma or equivalent
• Must be 18 years of age or older
• Access to high-speed internet and a quiet workspace
• Flexibility to work within the program's operating hours, including weekends and holidays
• Ability to complete yearly trainings as required by the agency