California Licensed Crisis Counselor

Job Summary

A company is looking for a 988 Crisis Counselor, Remote.

Key Responsibilities

• Provide crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Conduct safety assessments, safety planning, de-escalation, and follow-up with help seekers
• Maintain accurate documentation and mentor volunteers during their training process

Required Qualifications

• Minimum of six months of relevant behavioral health experience, with one year in crisis intervention preferred
• High school diploma or equivalent
• Must be 18 years of age or older
• Ability to effectively use web-based platforms and electronic documentation systems
• Open availability and flexibility to work within the program's operating hours