California Licensed Crisis Counselor

Job Summary

A company is looking for a 988 Crisis Counselor, Remote.

Key Responsibilities

• Provide crisis counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Conduct safety assessments, safety planning, and follow-up with help seekers
• Maintain accurate documentation of interactions and mentor volunteers during their training

Required Qualifications

• Minimum of six months of relevant behavioral health experience; one year in crisis intervention or suicide prevention preferred
• High school diploma or equivalent required
• Must be 18 years of age or older
• Ability to effectively use web-based platforms and electronic documentation systems
• Must have high-speed internet and a quiet, confidential workspace