California Licensed Crisis Counselor

Job Summary

Providing crisis intervention and emotional support, the part-time California Licensed Crisis Counselor will assist help-seekers via telephone, working remotely with a schedule of Tuesday, Friday, and Saturday evenings, and Sunday-Monday mornings, totaling 20 hours per week.

Key responsibilities:

• Offers crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Completes safety assessments and safety planning, and conducts follow-up with help-seekers
• Mentors volunteers during their training process and maintains accurate documentation of interactions

Required qualifications:

• Minimum of six months of relevant behavioral health experience, with one year in crisis intervention or suicide prevention preferred
• High school diploma or equivalent
• Strong interpersonal skills and emotional intelligence
• Ability to effectively use web-based platforms and electronic documentation systems
• Open availability to work within the program's operating hours, including weekends and holidays