California Licensed Crisis Counselor

Job Summary

Providing crisis intervention and emotional support, the full-time California Licensed Crisis Counselor will offer services via telephone, complete safety assessments, and mentor volunteers while working remotely on a schedule from Tuesday to Saturday, 2:30 PM to 11:00 PM PST.

Key responsibilities

• Offers crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Completes safety assessments, safety planning, and follow-ups with help seekers
• Maintains accurate documentation of interactions and mentors volunteers during their training

Required qualifications

• Minimum of six months of relevant behavioral health experience, with one year in crisis intervention or suicide prevention preferred
• Possess a high school diploma or equivalent
• Strong interpersonal skills and emotional intelligence
• Ability to effectively use web-based platforms and electronic documentation systems
• Open availability and flexibility to work within the program's operating hours, including weekends and holidays