California Licensed Crisis Counselor

Job Summary

Providing crisis intervention and emotional support, the part-time California Licensed Crisis Counselor will assist help-seekers via telephone, working remotely with a schedule totaling 20 hours per week, including evenings and weekends.

Key responsibilities

• Offers crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Completes safety assessments, safety planning, and de-escalation for help-seekers
• Mentors volunteers during their training process and maintains accurate documentation in real time

Required qualifications

• Minimum of six months of relevant behavioral health experience, with one year in crisis intervention or suicide prevention preferred
• Possess a high school diploma or equivalent
• Be 18 years of age or older
• Exceptional multi-tasking and time management skills
• Strong experience using web-based platforms and electronic documentation systems