California Licensed Crisis Counselor

Job Summary

Providing crisis intervention and emotional support remotely, the part-time California Licensed Crisis Counselor will offer counseling services via telephone, complete safety assessments, and mentor volunteers while working a schedule of Friday to Tuesday from 10:30 PM to 2:30 AM PST.

Key responsibilities

• Offers crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Completes safety assessments, safety planning, and follow-up with help seekers
• Maintains accurate documentation of interactions in real time and mentors volunteers during their training process

Required qualifications

• Minimum of six months of relevant behavioral health experience, with one year in crisis intervention or suicide prevention preferred
• Possess a high school diploma or equivalent
• Be 18 years of age or older
• Demonstrated ability to effectively use web-based platforms and electronic documentation systems
• Have high-speed internet with an active Ethernet connection and a quiet workspace