California Licensed Crisis Counselor

Job Summary

Providing crisis intervention and emotional support, the part-time California Licensed Crisis Counselor will work remotely from Thursday to Monday, 11:00 PM to 3:00 AM PST, assisting help-seekers via telephone while completing safety assessments and maintaining accurate documentation.

Key responsibilities

• Offers crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Completes safety assessments and safety planning, and conducts follow-up with help-seekers
• Mentors volunteers during their training and fulfills continuing education requirements as needed

Required qualifications

• Minimum of six months of relevant behavioral health experience, with one year in crisis intervention or suicide prevention preferred
• High school diploma or equivalent
• Strong interpersonal skills and high emotional intelligence
• Ability to effectively use web-based platforms and document interactions in real time
• Open availability to work within the program's operating hours, including weekends and holidays