California Licensed Crisis Counselor

Job Summary

Providing crisis intervention and emotional support remotely, the full-time California Licensed Crisis Counselor will answer help-seeker calls, conduct safety assessments, and maintain documentation while working a Thursday to Monday schedule from 10:00 am to 6:30 pm PST.

Key responsibilities

• Offers crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Completes safety assessments, safety planning, and follow-ups with help-seekers
• Mentors volunteers during their training process and provides ongoing mentorship

Required qualifications

• Minimum of six months of relevant behavioral health experience, with one year in crisis intervention or suicide prevention preferred
• Possess a high school diploma or equivalent
• Be 18 years of age or older
• Demonstrated ability to effectively use web-based platforms and electronic documentation systems
• Open availability and flexibility to work within the program's operating hours, including weekends and holidays