California Licensed Crisis Counselor
Job Summary
Providing crisis intervention and emotional support, the full-time California Licensed Crisis Counselor will work remotely from Friday to Tuesday, 8:30 PM to 5:00 AM PST, assisting help-seekers via telephone while ensuring quality assurance and efficiency in service delivery.
Key responsibilities
- Offers crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
- Completes safety assessments, safety planning, and follow-up with help-seekers
- Mentors volunteers during their training process and provides ongoing mentorship
Required qualifications
- Minimum of six months of relevant behavioral health experience, with one year in crisis intervention or suicide prevention preferred
- Possess a high school diploma or equivalent
- Strong interpersonal skills and emotional intelligence to engage empathetically with individuals
- Exceptional multi-tasking and time management skills
- Ability to effectively use web-based platforms and electronic documentation systems
Complete Job Description
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