California Licensed Customer Care Rep

Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities

• Handle incoming requests for referrals and verify orders, including insurance verification and pre-certifications
• Build equipment orders and provide product support to improve patient care
• Coordinate delivery of services and facilitate communication between patients, providers, and internal departments

Required Qualifications

• High school diploma/GED or equivalent working knowledge
• Working knowledge of medical terminology and familiarity with hospital operations
• Excellent organizational and interpersonal skills
• Proficient with commonly used office software and ability to learn new applications
• Previous experience in a healthcare setting is preferred