California Licensed Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager to build strategic relationships with key customers and drive organizational change.

Key Responsibilities

• Manage 1-3 strategic accounts in California, serving as the primary point of contact
• Strengthen relationships with key stakeholders and understand their evolving needs
• Coordinate with technical teams to ensure timely and high-quality execution throughout the delivery season

Required Qualifications

• Experience working with California-based utilities
• Track record of driving measurable outcomes in the utility sector
• Experience leading change management efforts within large utility organizations
• 5+ years in a customer-facing role managing complex projects
• Commercial experience contributing to business growth in customer success or consulting