California Licensed Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Collaborate with sales teams to drive revenue growth and enhance customer experience
• Manage customer relationships, focusing on upselling, cross-selling, and renewal processes
• Provide onboarding and ongoing support to ensure customer satisfaction and product adoption

Required Qualifications

• 3+ years experience in the Enterprise software or Internet/Telecommunications industries
• 3+ years experience in an Account Management or Customer Success role
• Demonstrated ability to work in a fast-paced technical environment
• Experience in proposing or deploying cloud and virtualized compute solutions
• Ability to maintain records and reports focused on revenue retention