California Licensed Disability Director

Job Summary

Seeking a compassionate and strategic leader, the full-time California Licensed Disability Director will oversee Disability & Absence programs, drive performance, and enhance client experience while managing high-performing teams and fostering strong client partnerships.

Key responsibilities

• Facilitates implementation and continuous improvement of disability and absence management programs
• Represents the claim operation to assigned national clients and provides proactive leadership for a culture of continuous improvement
• Manages, hires, trains, and develops qualified individuals while ensuring operations meet corporate guidelines and client needs

Required qualifications

• Bachelor's Degree or equivalent work experience required
• Minimum of eight years of progressive experience in managing integrated disability and absence management programs
• Leadership experience in a disability/absence insurance carrier claim operation or third-party administrator claim operation
• Demonstrated ability to establish critical relationships at all organizational levels and with external partners
• HR or Disability certifications preferred, such as Certified Disability Manager or Certified Case Manager