California Licensed Employee Benefits Technician

Job Summary

To support the customer service department, the full-time remote Employee Benefits Support Team Technician will assist with employee benefit plans by communicating with clients, processing applications, and maintaining database systems.

Key responsibilities

• Communicate with customers and employees to answer questions and address complaints regarding employee benefit plans
• Process applications and other paperwork, ensuring accuracy and following up on missing information
• Maintain and update database systems while acting as a liaison between clients and vendors

Required qualifications

• Possession of a high school diploma or equivalent
• Minimum of 1-2 years of experience in clerical work and/or customer service
• Experience in the nonprofit sector or in administrative assistance and/or insurance is preferred
• Ability to obtain or currently possess a valid California Life/Health and Life Only license
• Must be located in California