California Licensed Follow Up Counselor

Job Summary

A company is looking for a 988 Follow Up Counselor, Remote.

Key Responsibilities

• Provide follow-up support to crisis line callers, including risk assessment and service linkage
• Contact mental health service providers to assist callers in securing services
• Maintain accurate call reports and documentation, ensuring timely submission

Required Qualifications

• Successful completion of training program and 1+ years of experience as a crisis line volunteer counselor
• Knowledge of lethality assessment, data collection, and call triage
• Ability to comply with agency policies and HIPAA regulations
• Must be 18 years old or older