California Licensed Group Service Representative

Job Summary

A company is looking for a Group Service Representative to provide support to Account Managers in achieving sales retention and growth goals.

Key Responsibilities

• Assist Account Managers in coordinating renewal activities and open enrollment processes
• Monitor and ensure implementation of renewals, preparing necessary documentation
• Resolve issues presented by brokers, clients, and members, and respond to inquiries

Required Qualifications

• Minimum two years of experience in a sales/service environment, preferably in managed care or health insurance
• High school diploma or GED required; Associate's degree preferred
• Valid California Life Agent license or ability to obtain within 45 days of hire
• Experience with Health Net systems, products, and procedures preferred