California Licensed Insurance Representative

Job Summary

Seeking a full-time California Licensed Insurance Representative, the role involves answering inbound calls, assisting members with AAA membership inquiries, and delivering proactive solutions in a remote work environment.

Key responsibilities

• Answer inbound calls and assist members with questions related to AAA memberships
• Deliver personalized solutions and recommend valuable products and services
• Engage with members using strong communication and a friendly, problem-solving mindset

Required qualifications

• Prior customer service experience, preferably in a call center environment
• High school diploma or GED
• Ability to pass a background check and drug screening
• Spanish fluency is a plus
• Demonstrated ability to multitask and navigate computer systems in real time