California Licensed IT Support Engineer

Job Summary

A company is looking for an IT Support Engineer to enhance internal technology solutions and support a growing workforce.

Key Responsibilities

• Serve as the primary contact for hardware, software, and access requests, efficiently resolving issues
• Build and maintain automations and AI workflows to streamline operational processes
• Manage onboarding and offboarding workflows, including account provisioning and device lifecycle management

Required Qualifications

• 2-4+ years of hands-on IT Support, Systems Administration, or IT Engineering experience
• Extensive experience administering Okta, including SSO and lifecycle management
• Experience managing macOS and Windows devices using an MDM platform
• Proficiency in building automations with Okta Workflows and scripting languages
• Working knowledge of Google Workspace administration