California Licensed Lead Care Manager

Job Summary

To support a growing practice, the part-time California Licensed Lead Care Manager will develop personalized care plans, coordinate member services, and collaborate with members and healthcare providers to ensure access to necessary medical treatment and support, while working in a hybrid environment.

Key responsibilities

• Interview members to assess healthcare gaps and develop individualized care plans
• Respond to member inquiries and collaborate with interdisciplinary teams to coordinate social service plans
• Advocate for members by consulting with healthcare providers and assisting with healthcare barriers

Required qualifications

• High school diploma or GED required
• Minimum of 1 year experience in case management, member care, or customer service
• Valid California driver's license and vehicle insurance required
• MA certificate or knowledge of medical terminology preferred
• Bilingual in Spanish preferred